Gaps · in plain language
Everyone is doing their best. The trouble lives in between.
Problems rarely sit inside what your people are great at. They sit between two specialties, where nobody quite owns the work.
One company's year, gap by gap.
The points are what people are great at. The gaps between them are work that needs two specialties at once. Step through the months.
Open
AI suggested, being checked
Solid: checked, in use
gaps solid
being checked
of the gap filled
Months approximate, shape illustrative. Nobody failed in April. The gap was simply there.
AI sketches across a gap. People make it solid.
1AI suggests a bridge.
It knows a little about both sides. Often right, sometimes confidently wrong.
2Someone who knows checks it.
Against reality: old bills, live logs, the real numbers.
3It goes into use.
Now the gap is closed for good, and you can build on it.
Every company has its own shape, and its own April. Start with one gap made solid. No plan needed.